• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Kinetic Multisports

Kinetic Multisports

Premier Triathlons on the east coast, offering exceptional quality and value

  • Facebook
  • Instagram
  • Twitter
  • YouTube
  • Races
    • By Distance
    • Sprint
    • Olympic
    • Long Course
    • By State
    • Virginia
    • Maryland
    • North Carolina
    • Pennsylvania
    • Delaware
  • Results
    • 2020 Results
    • 2019 Results
    • 2018 Results
    • 2017 Results
    • 2016 Results
    • 2015 Results
    • 2014 Results
    • Series Results
    • Piranha-Sports
  • Series Info & Rules
    • 2021 Schedule (PDF)
    • USA Triathlon Rules (USAT)
    • Series Information & Results
  • Shop
    • GoKinetic Gear
    • Wetsuitrental.com
    • SavageMan
    • Jerseys
    • Swim
    • Stickers
    • Sale
    • Gift Certificates
    • Awards Shipping / Lost & Found
  • About
    • About Us
    • Contact
  • FAQs

FAQs

Kinetic Multisports Help Desk & FAQ’s

We are so glad you are racing with us and are here to help!  Please take a moment to review the FAQ’s below before firing off an email  (best option) or calling the race hotline. Most  of your answers can be found in the FAQ’s below and if it’s not on there, on the website or in the athlete guide, it probably should be. Generally, someone is in the office and ready to help from 9am – 3pm Monday through Thursday. Please note that our team travels and is on site Friday-Sunday from April to October.


2020-2021 Registration Questions

Racing Safely / COVID-19
Kinetic Multisports is committed to providing safe, fun multisport events with athlete and community safety as our #1 priority. We have opened registration for our 2021 events and have mitigation strategies and processes in place to keep our athletes and communities safe while delivering safe, fun racing. As an outdoor sport, triathlon is lower risk, but it is not zero risk. So, we have to make sure people keep their distance, wear masks and wash their hands. As vaccines are rolled out and we are able to reduce/eliminate measures, we will. It’s a new process, but it’s still swimming, biking and running in beautiful, boutique venues.

Learn more about how we are racing safely below:

  • Kinetic Multisports Covid Mitigation Plan
  • USA Triathlon – Safe Return to Multisport
  • CDC – Coronavirus Overview
  • CDC – Travelers Health
  • Prevention and treatment

#GoKinetic

2020 to 2021 Race Transfers
If you don’t want to race the 2021 version of your chosen event (or that race is not happening in 2021) you can transfer 100% of your registration fee to any of our 2021 events. This is updated from our posted (and agreed to) cancellation policy.

Race to race transfers must be done between 1/5/2021 and Monday 3/15/21. After 3/16/21 you are locked into your chosen event.

To transfer to another 2021 Kinetic Multisports race go to your RSU Profile, select “Manage Registration” and follow the prompts from there. If the event you are transferring into costs more, you must pay the difference. There are no credits/refunds if it costs less.

If you are transferring events AND are a one day USA Triathlon member, you will have to reach out to USAT Membership Services to re-active your one day membership code.

If you purchased Allianz race registration insurance, this too carries to your chosen 2021 event, but must be done via the Allianz website HERE by 3/15/21. View the Allianz help guide HERE.

Defer to 2022
Not comfortable racing in 2021? No problem, just defer your entry to 2022. You can defer to 2022 at no cost until 36 days prior to the race. Once we are within 36 days of the race there is a $25 deferral fee. There are no deferrals after the Monday at midnight prior to the event, no exceptions.

To defer your entry to 2022 go to your RSU Profile, select “Manage Registration” and follow the deferral prompts from there. If you run into problems, check out this handy RSU HELP GUIDE

Race Virtually
Can’t make it this year and on the fence about 2022? No problem, just switch to the virtual triathlon for your 2021 race. Do the mileage race weekend on your own course on your own terms, upload your results and some photos then sit back and wait for your swag. You can change to the virtual edition at no cost until Monday prior to the event at midnight, no exceptions.

To change to the 2021 virtual event go to your RSU Profile, select “Manage Registration” and follow the prompts from there.

Where is my Race? / General Smallwood-Tidewater-Top of Delaware-DiamondMan
Several races did not make the cut to come back in 2021, or we had a scheduling conflict. If you are registered for a 2020 race that is not on the 2021 calendar, we are deeply sorry. However, don’t worry as we have 50 races you can transfer 100% of your entry fee into. These transfers must take place by 3/15/21 or your entry fee will be forfeited.

To defer your entry to 2022 go to your RSU Profile, select “Manage Registration” and follow the deferral prompts from there. If you run into problems, check out this handy RSU HELP GUIDE

General Registration Questions

How Do I Register?
Simply click on the register button on each race page and select the distance and day that you want to race. Click here for a Help Guide

How Do I Register for a Relay/Team/Group?
Simply click on the register button on each race page and select the distance and day that you want to race, Run Sign Up refers to them as Groups. Click here for a Help Guide

Relay Team Issues
You must create a team name and register your team. You will then need to contact your team members and have them log into their profiles (or create one) and select your team by name to join. Everyone will need to either put in their USAT member # or purchase a one day membership to complete the registration process.

How Do I Register for the Aqua Bike?
Simply click on the register button on each race page and select the distance and day that you want to race. Starting in 2019 Aquabike is now an event in the registration process.

How Do I Register for the Double?
Would you like to race both days of one of our Festival weekends?  If so when you register you will need to select an event on Saturday and an event on Sunday.  Once you select two events you will receive a discount of 20% at checkout! By using this discount you will only receive 1 t-shirt & 1 pair of race socks. All finishers of the Double will receive a special Double Finishers Medal at the awards ceremony of the Sunday Event!  #DoTheDouble

How Do I know what category do I sign up for?

Age Group: This is most people racing. Remember your age is based on how old you are on the 31st of Dec the year of the year of the race.
Collegiate: This category is reserved for those competing in the USAT Mid Atlantic Collegiate Triathlon Conference (MACTC)races 2020-Patriots Sprint; Giant Acorn Olympic and the Kinetic Cup.
Athena: Female athletes weighing 165lbs and over.
Clydesdale: Male athletes 220lbs and over.
Military: Active Duty Only, will be verified by Military I.D. Card.
Novice: For new triathlete (first timers)(No awards or series points)
Relay: Can be 2 or 3 people completing the 3 segments of the race. Run, Bike , Swim (3 person relay: each person will do 1 leg; 2 person relay 1 person will do 2 segments and the other will do 1)

Can I Purchase Race Registration Insurance?

Yes! You can purchase race registration insurance during the registration process.  This is a third party insurance company and covers your entry fee if you cannot make it to the race, it does not cover you if the race is cancelled.

Registration Protector with Required to Work – The insurance premium is 7.5% of the registration cost (including processing fee), with a minimum insurance premium of $8.99 per registrant.  Remember, registration insurance must be purchased at the time of registration and cannot be added later.

How do I make a claim with my Race Registration Insurance?
If you need to file claim (get a refund), go to www.eventregistrationprotection.com to get started.
Remember, registration insurance must be purchased at the time of registration and can not be added later.

Can I Switch my entry to another distance in the same weekend at the same race site?
Yes! You may switch your registration to another race on THAT same weekend at the same race site provided there is still space in the other event. There is no fee to do this unless the event you are switching to is higher and must be done before online registration closes.  If the event you are switching to is less there are NO refunds.  You can do this by editing your race registration or referencing your confirmation email.Click here for the Help Guide

Can I Transfer My Registration to Another Athlete?
NO! We DO NOT allow the transfer or selling of race entries between athletes for any reason.

If I've moved, do I need to notify you about my change of address?
Yes, please update your profile information in your RunSignUp account so we have the most current information for you, especially if we are mailing you something!

Can I Get a Refund for my Registration?
NO! Sorry, but event entry fees are non-refundable for any reason. This policy is agreed to during the registration process and does not change even if you email us requesting a refund. Our policy has to be enforced fairly across the spectrum of requests, believe me, we have seen them all. If you are worried about not being able to make it you have several options:

1 – Wait to register. Entry fee’s increase the closer we get to race day and races do sell out, so keep that in mind.
2 – Purchase race insurance (see FAQ on this one).


USAT

What is USAT Verification?
Our registration system (RunSignUp) ties in with the USA Triathlon database and will verify your membership, or lack thereof, for the day of the race. So, if your membership is expired on race day you will need to either renew your membership or purchase the $15 One-Day Insurance License (for the one day license there is no actual license it is recorded online when you register).

My USAT Membership is Not Found?
Make sure your name is listed in your profile/race registration exactly as it is listed on your USAT Membership card. The USAT system is very precise, but has trouble with Michael vs. Mike, Dr., III, etc. Contact membership@usatriathlon.org for assistance.

What is USA Triathlon (USAT)?
USA Triathlon is the national governing body for the sport of triathlon. All Kinetic Multisports triathlons are sanctioned by USAT. Participating in any Kinetic Multisports event means that a participant must either be an annual member of USAT or they must purchase a special “one-day” USAT membership for the event. Being an annual member or a one-day member provides event organizers and participants with the necessary liability insurance coverage.

Annual Member: USAT annual memberships are available directly through USAT for $50 per year for Adults and $10 per year for youth under 18. For information, please contact USA Triathlon by visiting their website or calling 719.597.9090.

One-Day Member: If you are not an annual member, you must purchase the special “one-day” USAT membership. Cost of the one-day membership is $15 and it can be added on to any event registration entry fee when registering.

Will there be USA Triathlon officials at each race?
We will have officials at most, but not all races.

Weather

What is the Weather Policy?
In most cases we will race in the rain (you get wet in the swim anyway).  However, should the conditions become dangerous and not just challenging, we will take steps to keep athletes and the supporting communities safe. Should there be a reason to modify, postpone or cancel an event that information will be relayed to you via email, the event web page, Social Media and over the PA system if at the event site. Oftentimes, we can delay the start a bit to wait for a storm to roll through or fog to clear up. These changes will be communicated at race site.

Lightning – If there is lightning present at the start of the event, we will delay the start of the race (in most cases up to an hour). We will NOT start an event if there is lightning in the immediate area. Thankfully, lightning usually happens in the afternoons. If lightning occurs during an event we need all athletes to seek shelter in a hardened structure or their vehicles.
Hurricanes – If a massive weather system such as a hurricane is bearing down on a race site we will notify athletes as soon as possible about the potential for cancellation. Storm tracks change and it is not possible to predict with 100% accuracy where a system will go and what it’s impacts will be. Look for communication from us several days prior to the race.
Water Quality – We test the water quality at all our venues. If the water is not safe to swim in due to elevated bacteria levels or other concerns, we will change to a bike-run format.
Cancellation – Should this event be cancelled due to weather, an Act of God, or circumstances beyond the control of the event we will give athletes a credit good for 100% of your registration fee for any race produced by our team in the following year. So, if you paid $120 to race, you will receive a coupon good for $120 off any race that we do the following year. We will also mail out racer swag, please be patient as this process takes time. Pre-Covide it was extremely rare to have to cancel an event. Over 15 years and 500 events we have only had to cancel 3 events. Two due to hurricanes and one due to extreme heat. (Please note that this weather policy is agreed to during the registration process)

Cancelling or modifying a race is not an easy decision.  Athletes have invested time and sweat in training and money in gear and entry fees.  We all want to race, but sometimes Mother Nature makes the decision for us.  Your safety is in our hands and we take that responsibility seriously.


Timing Chips

Can I use my own timing chip?
NO, we have a clean, sanitized timing chip for you to use.

What do I do with the timing chip if I drop out of the event and I don't cross the finish line?
Please bring the timing chip to the finish line and turn it in to a team member. DO NOT turn it in to a volunteer. It must be returned to the finish line.

What happens if I lose my timing chip during an event?
Because we use these timing chips throughout the year, we have to replace any that are lost (and ChampionChip timing chips are not cheap!). It is your responsibility to make sure that the timing chip is returned to us after the event. There will be a team of volunteers at the finish line who will make sure that your timing chip is removed, but if you lose your timing chip during the event, we will automatically contact you via e-mail and give you instructions for sending us a check for $50.00 to pay for the lost chip. Please note that we provide you with ankle straps to hold your timing chip and historically these ankle straps have done an excellent job of securing the timing chips during the event. For example, during the last season, we experienced under 5 lost chips with over 15,000 chip uses during the year.

The Swim, Wetsuits and Water Temp

Does this race have lifeguards?
Yes! All races will have lifeguards, safety kayakers and EMS units supporting the swim course. However, these folks are here to handle emergencies, not to babysit athletes that didn’t put in the effort to learn how to swim. Practice the swim and get confident in open water, don’t just show up race day and wing it.

Water Temperature History?
CLICK HERE

Why should I wear a wetsuit?
First of all for the obvious reason of staying warm in colder water. Secondly, because wetsuits are faster for most triathletes. Very accomplished swimmers do not see as much of an advantage (if any) in wearing a wetsuit as far as speed is concerned. But an overwhelming majority of triathletes wear them whenever they can because a wetsuit makes most people faster in the water.

Can I rent a wetsuit?
Yes! Our partner wetsuitrental.com offers 2 week rentals starting $70 which includes shipping both ways! With the nations largest and newest rental fleet, their wetsuit fit concierge will get you in great fitting wetsuit.  RENT NOW

What are the USAT rules regarding wetsuit use?
The USAT rule governing the usage of wetsuits in races is as follows:

  1. Water temperature is 78 degrees or lower: Wetsuits may be worn
  2. Water temperature is between 79 degrees and 83 degrees: Wetsuits may be worn, HOWEVER, the participant is not eligible for any race awards and do not receive any USAT ranking points or series ranking points.
  3. Water temperature is 84 degrees or higher: Wetsuits are not allowed

Packet Pickup

Do I have to pick up my own event packet?
 Yes – USA Triathlon rules state that you must pick up your own event packet, you must present a photo ID at packet pick-up. You will have verified your USAT membership or purchased the $15 one day fee when you registered. This rule also applies to all relay team members – each relay team member must pick up his/her own event packet. Please be sure to adhere to distancing guidelines when getting your packet.

Racing

Do I have to finish an event within a certain time frame?
Yes – most of our races have cut-off times for completing races. These cut-off times are in place for the benefit of volunteers and police. In all cases, these cut-off times are very lenient – allowing virtually everyone to finish our events. Cut-off times are posted on the event information pages.

How do pool swim triathlons work?
Pool swim triathlons have become an important part of the triathlon scene in recent years. Pool swim races allow us to begin the triathlon season earlier than normal, and also allow us to utilize venues that have no open water options. At the race, participants begin the swim one at a time in a self seeded order, approximately 1 person every 15 seconds. Participants will “snake” their way across the pool – down and back in each lane – covering the required distance when they exit the pool. In pool swim races, it is very important that participants provide accurate swim times when they register so we can assign race #’s accordingly. Providing a time that is too fast causes faster swimmers to have to pass you during the race, a situation that is not good for those faster swimmers or for you. Providing a time that is too slow, causes the same problem. The swim start is self seed, but the pool goes smoother if we go in general speed order.

How do I change my swim time?

You will need to go to your profile in Run Sign Up and change your estimated swim time. Deadline is when registration closes online. Having problems? Read the RSU help guide HERE.

Will there be aid stations on the bike course?
If it’s a sprint or olympic distance event, there will NOT be any water bottle hand-off locations. If it’s a long course (half), there will be multiple water bottle/sports drink hand-off locations.

Will there be aid stations on the run course?
Yes, at least every mile on the run course, regardless of the length of the event.

What is 'Drafting' on the bike course?
Here is a very basic explanation of drafting, but to learn more we suggest you consult the USAT website and download the rules information posted. (Please see Section 5.10 for “Position Fouls” on the bike.)

“Drafting” is basically riding right behind another competitor on the bike course. By drafting behind someone you gain an unfair advantage because it allows you to ride at the same speed as the person you’re following without exerting as much energy. In the sport of triathlon for age group events here in the U.S. drafting is not allowed.


Results

How do I find results for an event?
You can find results for 2014-current here, 2013 and prior are no longer available.

Are official results sent to USA Triathlon?
Yes, we send the official results to the USAT National office (for national & regional ranking points) within 14 days of the race.

Triathlon

Are you new to the sport of Triathlon? Looking for more information on how to get started? Already a triathlete?
To find more information to assist you in reaching your goals check out this new initiative from USA Triathlon. Click here to get started.

2021

2021 Schedule
Here is a draft of our 2021 schedule for planning purposes  2021 Kinetic Multisports Race Schedule

Kinetic Multisports Office Hours
0900-1500 Monday – Thursday*
Contact Us (best option)
757-570-9934

*Note – Our dynamic team travels to races and is serving athletes onsite Friday-Sunday during the racing season (April-October)

Subscribe for Updates

Footer

Find a Race by Distance

  • Sprint Triathlons
  • Olympic Triathlons
  • Long Course Triathlons
  • Swim-Run(Prologue)

Find a Race by Location

  • Delaware
  • Maryland
  • North Carolina
  • Pennsylvania
  • Virginia

Follow Us

  • Facebook
  • Instagram
  • Twitter
  • YouTube

© 2020 Kinetic Multisports.