The following policies are in place to give you, the athlete, as much flexibility and notice as possible within a framework that allows us to continue putting on high quality races. We appreciate you racing with us and want nothing more than to see you on the starting line!
REFUNDS & TRANSFERS – Race entry fees are non-refundable and non-transferable. The no refund policy is agreed to during the registration process and noted in your confirmation email. Even if you email explaining that you are injured, sick, pregnant, deployed, etc, registration fees are still non-refundable. In order to be fair with our policies, we need to be consistent. We appreciate your understanding.
RACE INSURANCE – Race insurance is available for all of our events and must be purchased during the initial registration process online, it cannot be purchased at a later date. The cost is a fixed 7.5% of the registration fee with a $8.99 minimum. Full details on how to redeem the registration insurance can be found HERE. Again, this must be purchased at the time of registration.
If you cannot race (for any reason) and did NOT purchase race insurance during registration, you have the following options:
Race Deferral/Transfer Options – $25 / $50
>30 Days Out – Defer to the same race next year or choose another Kinetic race this year – $25
Inside 30 Days to Packet Pick Up Closing – Defer to the same race the following year, no transfers – $50
Deferrals and Transfers are done from within your RSU profile. If the Transfer option is not there, it means we are inside 30 days, sorry. Athletes that defer to the following year will receive a “reserved-entry” link in Dec. Athletes have to re-register at this point (for free), sign the updated waivers, etc. You are not automatically entered.
SWITCHING DISTANCES/CATEGORIES – You may change the distance of the race you are doing (longer or shorter) or change to the Aquabike or to a Relay Team anytime up to 30 minutes before the race starts or you check in onsite. There is no fee to do this, however you will be charged the current price differential from what you paid if going to a more expensive/longer event; ie Sprint to Olympic. There is no refund if you go from a more expensive option to a less expensive option. (Deferrals and Event/Distance Switching are taken care of within your RSU profile)
TRANSFERS – We do not allow transfers to other athletes for any reason! Penalties for picking up your race packet and allowing someone else to use it are a one year suspension by USAT and the potential for being sued by your friend if they get hurt in the event.
INCLEMENT WEATHER – In the event of inclement we will wait 30-60 minutes in hopes the inclement weather will pass. If the inclement weather does not pass within this time frame, the event will be modified or cancelled. Every effort will be made to have this event on time on this date. If conditions are deemed to be unsafe, versus just challenging, we will cancel the event. Every situation is different, but know that we plan our events to go on rain or shine. If it is just raining, we will race.
EVENT CANCELLATION – Should this event be cancelled due to an Act of God or circumstances beyond the control of the event, athletes will be deferred to the same race the following year. Athletes will receive a “reserved-entry” link in Dec. Athletes have to re-register at this point (for free), sign the updated waivers, etc. You are not automatically entered and SWAG will not be mailed out.
ATHLETE NOTIFICATION – If there is impending inclement weather (hurricane, thunderstorms, etc), we will make periodic updates via email and our Facebook page. We do not make these decisions lightly and they are made in conjunction with the host community. If we need to cancel the event, we will give as much notice to the athletes as we possibly can.
USA TRIATHLON – This is a USA Triathlon sanctioned event. Click HERE for a brief description of common USAT rules and how you can avoid getting a penalty in this event. Please note; your age is based on how old you will be on the last day of the year that the event is in, not race day!
AWARD CATEGORIES – Awards will go 3 Deep (Male and Female) in the following groups: Overall, Overall Masters (40+), Age Group, 15 & Under, 16-19, 20-24…85+, Aquabike, Athena, Clydesdale, Military and Relay Teams.
Please note that policies may differ slightly for each event, please check the race page for more details.
THANK YOU! – We appreciate you racing with Kinetic Multisports and endeavor to be as flexible and compassionate with our policies as possible. We must be fair when enforcing these policies and that means being consistent and firm in their application, thank you for your understanding.